Interview with Episerver on Digital Commerce Transformation and using Microsoft Azure cloud services

In this interview I spoke with Ed Kennedy, commerce strategist at Episerver, a unified commerce and content personalization software vendor. Episerver was created in Sweden as a CMS (Content Management System) for websites back in the early 2000s and has 40% market share in the Nordic region and over 30,000 customers worldwide using their technologies, …

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Shop.org 2017 interview with Kelly Goetsch, CPO of commercetools on the API ecosystem and Serverless Commerce

In this interview at the 2017 Shop.org conference podcast booth in Los Angeles, CA I spoke with Kelly Goetsch Chief Product Officer of commercetools about the Serverless Commerce concept, the API revolution in software and Microservices.  This episode is longer than my typical interviews but the topic is of utmost importance (perhaps the most important) …

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Podcast interview with Ryan Craver about the retail earnings and future of global commerce

In this Retail Tech Podcast interview I spoke with repeat guest Ryan Craver, SVP at Lamour Group about the latest trends in retail business, ecommerce leaders' financial reports and a lot of other, very interesting topics. A lot has happened since the last interview with Ryan, which by the way is probably one of the most …

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Brick and Mortar retailers should go online, but with the right reasons!

Let’s face it, it’s not easy to run a physical (Brick and Mortar) retail store with all the investment that goes with it. It never was easy, and it’s getting harder every day thanks to new technologies and the Internet. Even though online commerce or ecommerce has been getting all the attention in recent years …

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Opening the Smart Home technology stack

If you've worked on smart home or home automation products since year 2000 you've probably seen a few ups and downs in market awareness and the most recent up, helped immensely by the IoT (a cooler name for M2M for early investors into machine-machine communication) emergence seems to be growing real wings which is encouraging …

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Is Omni-channel the Panacea people think it is?

Steven Dennis had a great blog post today on the definition and concept of omni-channel in retail. Some of my takeaways: Omni-channel is not enough by itself to grow customers, anymore.  This is evidenced by the stagnating revenue and financial number of most of the larger retail chains. There was a time that omni-channel was …

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